General Terms and Conditions

Terms of Sales

Date of last update: November 8, 2018

This website www. lot-store.fr (the “Website” ) is published by the company Lot, Simplified Joint Stock Company with capital of 5,000 Euros, whose head office is located at 7 rue Rouge, 84000 Avignon, registered in the Trade and Companies Register of Avignon under number 818 772 352, and whose intra-community VAT number is FR 36 818 772 352

1. INTRODUCTION

 The general conditions of sale detailed below (hereinafter referred to as the "Conditions"), exclusively govern the contractual relations between any non-commercial natural person user of the site lot-store.fr (hereinafter referred to as a "User" or " You") and the merchant lot-store.fr belonging to the commercial company whose commercial name is “Beaucoup Store” and whose head office is located at 7 rue Rouge, 84000 Avignon.

Lots Store may occasionally be required to modify some of the provisions of its general conditions, so it is necessary that these be reread each time you visit the lot-store.fr site. These modifications are enforceable as soon as they are posted online and cannot apply to contracts concluded previously. Each purchase on lot-store.fr is governed by the general conditions applicable on the date of the order. We consider that by validating your order, you unreservedly accept our general conditions of sale after having read them.

By using this site or placing an order on it, you agree to be bound by the general conditions of sale and our Data Protection Policies. If you do not agree to the Terms and Conditions and Data Protection Policies, please do not use this site.

Much Store takes the greatest care in putting information online relating to the essential characteristics of the products, in particular by means of technical descriptions from its partners and suppliers and photographs illustrating the products, within the limits of the technique and within compliance with the best market standards.

1. YOUR CONTACT DETAILS AND VISITS TO THE WEBSITE

Any personal information or data you provide to us will be processed under the Data Protection Policies. By using this site, you agree to the processing of this information and contact details and you declare that all information or contact details provided are true and accurate.

2. USE OF OUR WEBSITE

By using this site and placing orders on it, you agree to:

• Use this site only to carry out consultations or place legally valid orders.
• Do not place false or fraudulent orders. If it can reasonably be considered that an order of this nature has been placed, we will be entitled to cancel it and notify the relevant authorities.
• Provide us with your correct and accurate email address, postal address and/or other contact information. Likewise, you authorize us to use this data so that we can contact you in the context of your order, if necessary (see our privacy policy).

You will not be able to place an order if you do not provide us with all the required data.

By placing an order on this site, you affirm that you are over 18 years of age and have the legal capacity to enter into binding contracts.

3. AVAILABILITY OF SERVICES

The delivery service for the products offered on this site is available in Metropolitan France only.

4. VALIDATION OF THE CONTRACT

The information mentioned in these Conditions and the data mentioned on this site do not constitute an offer to sell but an invitation to enter into a contract. No contract will be made between you and us in respect of the products until we have expressly accepted your order. If your order is not accepted and the amount has already been debited, you will be fully refunded.

To place an order, you will need to follow the online purchasing procedure and click on “Authorize payment”. Following this, you will receive an email acknowledging receipt of your order (“Order Confirmation”). This does not mean that your order has been accepted. Your order constitutes an offer that you submit to us with a view to purchasing one or more products.

All orders are subject to our acceptance. You will be informed of our acceptance by an email confirming that the order has been dispatched (“Delivery Confirmation”). The contract for the purchase of a product between the parties (the “Contract”) will only be concluded upon sending the Delivery Confirmation.

Only the products covered by the Delivery Confirmation will constitute the subject of the Contract. We will not be obliged to supply you with any products not ordered until we confirm dispatch of the order to you in a Delivery Confirmation.

5. PRODUCT AVAILABILITY

Your order will be honored within the limits of our available stocks. In the event that one of the products ordered is not available in our stocks, we undertake to contact you by email within 5 working days from the date of your order in order to inform you and tell you when this product could, if applicable, be delivered to you. If some of the products ordered are temporarily unavailable, we will then offer to send you a refund.

If you are interested in a product that is out of stock, a field allows you to enter your email address in order to be notified of its return to stock

6. REFUSAL TO PROCESS AN ORDER

We reserve the right to withdraw any product from this site at any time and to replace or modify any content or information contained therein. Although we always make every effort to process all orders, exceptional circumstances may arise which require us to refuse an order after having sent you the Order Confirmation. We reserve this right at all times.

We will not be liable to you or any third party for the removal of any product from this site, the removal or modification of any content or information contained on this site or the failure to process an order after sending the Confirmation of the command.

7. DELIVERY

Standard shipping costs: €7.90

Subject to the provisions of clause 7 above relating to the availability of products, and except in the event of exceptional circumstances, we will make every effort to execute the order for the product(s) referred to in each Delivery Confirmation to the delivery date indicated therein or, if no delivery date is specified, within the estimated time indicated when choosing the delivery method and, in any case, within a maximum period of 30 days from from the date of Order Confirmation.

Delays may nevertheless occur in the event of unforeseen circumstances or for reasons related to the delivery area.

For the purposes of these Conditions, “delivery” will be deemed to have been made, or the order will be deemed to have been “delivered”, at the time when you or a third party designated by you is in physical possession of the products, which materializes by signing the acknowledgment of receipt of the order to the delivery address that you have indicated to us.

We cannot be held responsible for the consequences due to a delay in delivery or loss of package caused by a third party to the contract or by you or due to an unforeseeable and insurmountable cause constituting a case of force majeure. If a package is not received within the indicated time frame, an investigation is carried out with the carrier and may take several days. During this period, no refunds or returns can be made.

For any problems related to your order please contact us via our contact form .

8. TRANSFER OF RISK AND OWNERSHIP OF PRODUCTS

The products will be your responsibility as soon as they have been delivered to you, within the meaning of the provisions of clause 8 above.
You will acquire title to the Products at the time we receive payment in full of all amounts due in respect thereof, including delivery charges.
Thus, the products remain the property of the Much company until full payment of the price.
As soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

9. PRICE AND PAYMENT

The sales prices indicated on lot-store.fr are in euros and all taxes included but excluding delivery costs.
Any delivery costs are indicated to the User as they choose products and are invoiced to them at the end of the order in addition to the price of the selected products.
We reserve the right to modify our prices at any time but we undertake to apply the current prices which will have been indicated to you on lot-store.fr at the time of your order and subject to availability.

 The price of the products will be that indicated at all times on our site, except in the event of an obvious error. Errors may occur despite our best efforts to ensure that prices listed on the Site are accurate. If we detect an error in the price of the product(s) you have ordered, we will inform you as soon as possible and offer to either confirm your order at the correct price or cancel this order . If we are unable to contact you, the order will be considered canceled and we will refund you the full amounts paid.

We are not required to sell a product at an incorrect lower price (even after sending you a Dispatch Confirmation), if the error is obvious and unambiguous and you are reasonably able to identify it as such.

After you have chosen all the products you wish to purchase, they will be added to your shopping cart.

We will then process your order and you will be prompted to make payment. To this end, you must follow the different stages of the purchasing process by indicating or verifying the information required at each of them. During the purchasing process, you always have the possibility to modify the data relating to your order before proceeding to payment.

You can make payment through PayPal.
The withdrawal will be made when we confirm the order.
By clicking on “Buy”, you confirm that the PayPal account belongs to you.

10. EXCHANGE/RETURN POLICY

• Right to retract

As a consumer, you have the right to withdraw from the Contract within 14 days without giving any reason. The withdrawal period expires after 14 days from the date on which you or a third party other than the carrier comes into physical possession of the products or, in the case of several products forming part of the same order but delivered separately, after 14 days from the date on which you or a third party other than the carrier comes into physical possession of the last product ordered.

Beyond this deadline, returns will not be accepted.

The package must be returned within 14 days of receipt, postmarked. Any packages whose stamp shows a date greater than 14 days following receipt will be refused.

Return costs are the responsibility of the customer and are carried out in tracked packages only.

To exercise your right of withdrawal, please inform our team of your decision by email to:
contact@beaucoup-store.fr , specifying your order number.

You will receive within 48 hours an email confirming that your request has been taken into account.

To make the return, simply send us your package, mentioning your order number on plain paper, to the following address:
A LOT OF STORE
7 red street
84000 AVIGNON.

Please note that returns must be made by Colissimo with tracking only, and that shipping costs will be your responsibility.

Returns must be made in their original and complete condition (packaging, accessories, instructions, labels, etc.).
In this context, your responsibility is incurred. Any damage suffered by the product on this occasion may be likely to frustrate the right of withdrawal.
Subject to what has been mentioned above and once the goods have been received, we will reimburse the products within 10 working days.

• General provisions

Lot-store.fr reserves the right to refuse returns in the following cases:

- When the return label and the package are sent beyond 14 days after receipt of the package.
- When the item is not returned in its original packaging, without a label, in poor condition or has already been used.
- When the item is not returned in a tracked package, once the return process has been initiated.

Furthermore, you will not have the right to withdraw from the Contract if it concerns the delivery of one of the following products:

• The supply of goods made to the consumer's specifications or clearly personalized.
• The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection (swimsuit, underwear, barrier masks, fancy earrings, etc. …)

Your right to terminate the Contract will only relate to products which are returned in the same conditions as those of receipt.

No refunds will be granted in the above-mentioned cases. You are therefore requested to take good care of the product(s) in your possession.

For any problems related to your return please contact us at lot.store@gmail.com

• Returns of defective products

If you consider that the product does not comply with the Contract at the time of delivery, you must contact us immediately using the form provided for this purpose, indicating the characteristics of the product in question and the nature of the defect.

We will examine the returned product in detail and inform you by email, within a reasonable time, whether the product can be exchanged or are entitled to a refund (if applicable).

We will refund or exchange the product as soon as possible and, in any case, within 14 days from the date on which we confirm to you by email that you are entitled to the refund or the exchange of the product in question.

If an error on the product is proven or in the event of non-conformity of the product, the customer's return costs will be reimbursed with proof.

In exceptional cases of reimbursement of return costs. lot-store.fr reimburses up to the minimum costs of a simple Colissimo relating to the shipping zone.

11. INTELLECTUAL PROPERTY

You acknowledge and agree that any copyright, registered trademark and any other intellectual property right relating to all information or content appearing on this site will, at all times, be our property or that of those who have granted us License. You may only use this information to the extent that you are expressly authorized to do so by us or by those who granted the license. This does not prevent you from using this site to the extent necessary to copy information concerning your order or your contact details.

12. VIRUSES, HACKING AND OTHER COMPUTER CRIME

You must not misuse the Site by intentionally introducing viruses, Trojan horses, worms, logic bombs or other malicious or technologically harmful devices. You must not attempt to gain unauthorized access to this site, the server on which this site is hosted or any server, computer or database connected to our site. You agree not to attack this website via denial of service or distributed denial of service.

Any violation of this clause constitutes an offense under the applicable regulations in this matter. We will notify the relevant authorities of any such breach and cooperate with them to discover the identity of the hacker. Likewise, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this site.

We will not be liable for any loss or harm resulting from a denial of service attack, virus or other malicious or technologically harmful device or material caused to your computer, equipment, data or your information following use of this site or after downloading files from it or files from other sites to which this site has directed you.

13. LINKS ON OUR WEBSITE

If our site contains links redirecting to other third party sites and data, these links will be provided for information purposes only, without us having any control over the content or data of these sites. Consequently, we accept no liability for any loss or harm resulting from the use of these links.

14. PROTECTION OF PERSONAL DATA

The information you provide to us is essential for the processing and delivery of orders, the establishment of invoices and warranty contracts, its absence will result in the cancellation of your order. By registering on lot-store.fr, you agree to provide us with sincere and true information about yourself. The communication of false information is contrary to these general conditions as well as the conditions of use appearing on lot-store.fr. Personal information is processed in accordance with the provisions of Directive 2002/58/EC relating to the processing of personal data. Concretely, this means in particular that: Your personal data can only be collected and processed in accordance with the purposes indicated at the time of their collection. You have the right to access and rectify this data at any time as well as the right to object, in order to verify their accuracy and have any errors concerning them corrected. To do this, contact us here: lot.store@gmail.com, specifying your contact details.

15. WRITTEN COMMUNICATIONS

Under applicable regulations, we are required to send you certain information or communications in writing. By using this site, you agree that your communication with us will be primarily electronic. We will contact you by email or notify you through alerts posted on our site. For contractual purposes, you agree to the use of this electronic means of communication and you agree that all contracts, announcements, information and other messages that we send to you electronically comply with legal provisions requiring that such communications be formulated in writing. This provision does not affect your rights.

16. TRANSFER OF RIGHTS AND OBLIGATIONS

The Contract is binding on the parties, as well as their respective successors, assigns and assigns.

You may not transmit, assign, encumber or otherwise transfer a Contract or any of the rights or obligations arising thereunder without obtaining our prior written consent.

We may convey, assign, encumber, subcontract or otherwise transfer a Contract or any of the rights or obligations arising thereunder at any time during the term of the Contract. For the avoidance of doubt, these transmissions, assignments, charges and other transfers will not prejudice the rights which, where applicable, are recognized by law to you as a consumer, and will not constitute any limitation, restriction or exclusion of guarantees explicit or implicit that we may have granted to you.

17. FORCE MAJEURE

We will not be held responsible for any non-performance or delay in the performance of our contractual obligations caused by events beyond our reasonable control (“Force Majeure”).

Force majeure includes any act, event, non-performance, omission or accident occurring beyond our reasonable control and includes in particular the following:

1. Strike, lockout or other industrial action.
2. Civil riot, revolt, invasion, terrorist attack or terrorist threat, war (declared or not), threat or preparations for war.

• Fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster.

1. Inability to use trains, boats, planes, motorized transport or other private or public means of transport.
2. Inability to use public or private telecommunications networks.
3. Acts, decrees, legislation, regulations or restrictions on the part of any government or public authority.

• Strike, incidents or accidents in maritime or river transport, postal transport or any other type of transport.

It is understood, on the one hand, that our contractual obligations will be suspended for as long as the case of force majeure lasts and, on the other hand, that our execution deadlines for meeting these obligations will be extended for a period equivalent to that of force majeure. We will endeavor as far as possible to put an end to the force majeure event or to find a solution enabling us to perform our contractual obligations despite the force majeure event.

18. WAIVER RIGHTS

If we cease to require strict performance from you of your obligations under the Contract or any of these Terms, or if we fail to exercise any rights or remedies to which we are entitled under this Contract or the any of these Conditions, this will in no way constitute a waiver or limitation of these rights or remedies and will not relieve you of compliance with your obligations.

No waiver by us of any specific right or remedy will constitute a waiver of any other rights or remedies arising under the Contract or the Terms.

No waiver on our part of any of these rights, remedies or conditions under the Contract will be effective until it is expressly described as such and communicated to you in accordance with the provisions provided for. in the notices clause above.

19. PARTIAL VOID

If any of these Conditions or any of the provisions of the Contract is deemed null and void by virtue of an irrevocable decision emanating from a competent authority, the other general conditions will remain applicable without being affected. by this decision.

20. ENTIRE CONTRACT

These Conditions and any document indicated in these same Conditions constitute the entire contract concluded between the parties with regard to the subject of the latter, and replace any agreement, promise or pact concluded previously orally or in writing between the parties. parts.

The parties agree that neither of them has relied on any declaration or promise made by the other party or possibly arising from any written or oral declaration during the negotiations carried out between the parties before the conclusion of the Contract, except as expressly provided in these Conditions.

Each party waives the right to exercise any recourse concerning possible false declarations made by the other party, oral or written, before the date of signature of the Contract (unless these false declarations were issued fraudulently). The other party's only recourse will be for breach of contract, as provided in these Conditions.

21. OUR RIGHT TO MODIFY THESE TERMS

We have the right to revise and modify these Terms at any time.

You are subject to the provisions and Conditions in force at the time you use this site or place an order, unless we are required by law or competent authorities to change these provisions, Conditions or the privacy policy retroactively. In this case, any possible modification will also apply to orders that you have previously placed.

22. APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and contracts for the purchase of products on this site will be governed by French law.

Any dispute arising from or linked to the use of the site or to said contracts will be subject to the non-exclusive jurisdiction of the French courts and tribunals.

In accordance with the applicable legislation in this area, nothing in this clause may affect your rights if you have entered into this contract as a consumer.

23. COMMENTS AND SUGGESTIONS

Your remarks and comments are always welcome.

However, the opinions posted by Users of lot-store.fr are monitored and moderated by the customer care team. As soon as the comments violate the law and ethics, lot-store.fr reserves the right to refuse the opinion concerned.

The Lot team